Privacy Policy

UGO SOLUTION LTD respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.

INFORMATION WE COLLECT

We may collect the following information:

Name
Email address
Phone number
Billing and delivery address
Payment information
Order history
Device and browser information
Website usage data

HOW WE USE YOUR INFORMATION

We use customer information to:

Process and deliver orders
Provide customer support
Improve our website and services
Send order updates and important notifications
Prevent fraud and maintain website security
Comply with legal obligations

PAYMENT SECURITY

Payments made through our website are processed securely using trusted third-party payment providers. UGO SOLUTION LTD does not store full payment card details on our servers.

COOKIES

Our website may use cookies and similar technologies to improve browsing experience, analyse website traffic, and enhance website functionality.

Users may manage cookie preferences through their browser settings.

SHARING INFORMATION

We do not sell customer personal information.

Information may only be shared with trusted service providers where necessary for:

payment processing,
shipping and delivery,
website hosting,
analytics,
or legal compliance.

DATA SECURITY

UGO SOLUTION LTD takes reasonable technical and organisational measures to protect personal information from unauthorised access, misuse, or disclosure.

CUSTOMER RIGHTS

Under applicable UK data protection laws, customers may have the right to:

request access to their personal data,
request corrections,
request deletion of personal data,
object to certain processing activities,
and request data portability where applicable.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

CHANGES TO THIS POLICY

UGO SOLUTION LTD reserves the right to update this Privacy Policy at any time. Updated versions will be posted on this page.

CONTACT INFORMATION

If you have questions regarding this Privacy Policy or your personal data, please contact UGO SOLUTION LTD through the contact details available on our website.